If you have questions regarding an order placed, please be sure to include your first and last name, along with you order number and our customer service representatives will promptly respond within one (1) business day. Our team is available Monday-Friday from 10am-5pm EST
Send us an email
We pride ourselves on responding quickly to your questions and concerns! Please allow at least one business day for response following inquiries. Thank you!
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders?
Shipping costs vary depending on the items being shipped, and the location to which the items are sent. Shipping costs are always reflected at checkout.
How long will delivery take?
Deliveries typically ship within 1 – 3 business days following receiving orders. Transit times vary per product, but most will arrive at their destination within 3-5 days following generation of tracking numbers.
Tracking information is provided for all orders and can be found within invoices sent following fulfillment of orders.
How secure is shopping on P is for Poetry? Is my data protected?
P is for Poetry takes data and privacy seriously, and only uses secure payment portals to ensure a safe, shopping experience.
What exactly happens after ordering?
We pride ourselves on fulfilling orders quickly, and most of our products ship within 1-3 business days from receiving the order.
Once processed, an invoice is created and sent to you which will include a summary of your order, as well as a tracking number to track your order!
Do I receive an invoice for my order?
Yes! An electronic invoice is generated and sent to the email provided during the initial order. Inside the invoice you will find your items ordered as well as tracking information for your order.